Designing the Control Center for Enterprise AI

Orca had the technology. What it needed was an experience that could match it. ML engineers were working with a platform that was powerful but genuinely hard to use, dense data flows, complex model controls, and workflows that demanded too much from the people relying on them. We embedded into their product thinking, running weekly sprints to map user goals, untangle the hard interactions, and rebuild the experience piece by piece. Updates ship async on Slack and nothing moves forward until it holds up under real use.